Originae — Terms of Service (TOS)

Last Updated: Dec 8th, 2025

These Terms of Service (“Terms”) form a binding agreement between you (“Client”, “User”, or “you”) and Originae (“Originae”, “we”, “us”, “our”). By accessing or using any of Originae’s services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you may not use the Services.

1. Nature of Services

Originae provides execution-focused services across business development, marketing, operations, and product & technology. We assemble specialist teams, manage delivery end-to-end, and operate under engagement models such as Fixed-Scope Mandates, Ongoing Managed Mandates, and Pilot or MVP-first engagements. Originae is not a staffing agency, employer of record, or freelance marketplace; we act as an execution partner responsible for delivering the agreed scope of work.

2. Account Access and Client Responsibilities

To work with Originae, you may be required to create an account or appoint a primary point of contact. You agree to provide accurate and updated information, to safeguard your login credentials, and to ensure that anyone acting on your behalf complies with these Terms. Actions taken by your designated representatives are considered authorized and binding on you. Originae may suspend or terminate access if account details are inaccurate, misused, or associated with a breach of these Terms.

3. Scope, Delivery and Adjustments

Each engagement is governed by a written Scope of Work (SOW), Mandate Agreement, or Proposal that outlines deliverables, timelines, responsibilities, and fees. This document takes precedence over these Terms where contradictions arise. Execution timelines depend on the Client’s responsiveness, clarity of instructions, and access to required information or assets. Originae is not responsible for delays caused by incomplete inputs, slow approvals, shifting requirements, or third-party dependencies. If the Client requests changes or additions to the agreed scope, such adjustments must be mutually confirmed in writing and may require additional fees. Originae retains full control over its internal processes, team assignments, tools, and execution methodologies.

4. Content and Intellectual Property

“Client Content” refers to materials, data, documents, creative assets, and instructions provided to Originae. You warrant that you hold all necessary rights to this content and that its use by Originae will not violate any third-party rights. Originae retains ownership of its internal methodologies, frameworks, templates, automations, code snippets, processes, and tools, even if used in the delivery of Client work. Deliverables specifically created for the Client become the Client’s property once all due payments have been made. Originae may, however, retain the right to reuse generalized learnings, anonymized examples, or non-identifying versions of deliverables for internal improvement or portfolio purposes unless otherwise agreed.

5. Confidentiality

Both parties agree to protect non-public information shared during the engagement and to use such information solely for purposes related to the Services. Confidentiality obligations do not apply to information already public, independently developed, obtained lawfully from a third party, or required to be disclosed by law.

6. Fees, Payments, and Refunds

All fees, invoicing schedules, and payment terms are defined within the SOW or Mandate Agreement. Payments are non-refundable unless explicitly stated otherwise. Late or missing payments may result in delayed work, suspension of services, or termination of the engagement. Chargebacks or disputed payments without first contacting Originae constitute a breach of these Terms and may result in immediate suspension.

7. Client Obligations

Successful execution depends on your timely cooperation. You agree to provide necessary information, tools, access, approvals, assets, and feedback in a reasonable timeframe. Originae is not responsible for missed objectives or timeline slippage resulting from Client-side delays, internal coordination issues, or unavailable stakeholders.

8. Prohibited Conduct

You may not misuse Originae’s services, processes, or materials; misrepresent your identity; reverse-engineer or replicate proprietary frameworks; solicit or attempt to hire Originae personnel without consent; or use the Services for unlawful purposes. Activities intended to extract internal know-how or circumvent Originae’s engagement structure are strictly prohibited.

9. Release and Indemnification

You understand that Originae provides execution services, not guaranteed business outcomes. You agree to release and indemnify Originae from any claims arising out of decisions you make based on deliverables, delays caused by Client-side factors, misuse of materials, or actions of third-party tools and integrations. Originae is not liable for results such as revenue growth, user acquisition performance, partnership outcomes, or market impact unless otherwise explicitly stated in writing.

10. Term, Termination, and Cancellation

These Terms apply for the duration of your use of the Services. You may terminate an Ongoing Mandate with written notice as specified in the SOW (typically 30 days). Fixed-scope and Pilot engagements are not cancellable once initiated unless mutually agreed. Upon termination, all outstanding fees become immediately payable. Originae may terminate the engagement without notice if payment is not received, if you breach the Terms, or if your conduct poses unreasonable risk, obstruction, or harm to the engagement or our team.

11. Limitation of Liability

To the maximum extent permitted by law, Originae shall not be liable for indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of revenue, opportunity, profits, or data. Originae’s total liability under these Terms shall not exceed the fees paid by the Client in the preceding three months.

12. Updates to Terms

Originae may update or modify these Terms at any time. Material updates will be communicated to active Clients. Continued use of the Services after an update constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed according to the laws of Singapore unless otherwise specified in the SOW. Before pursuing arbitration or legal action, both parties agree to attempt to resolve disputes informally for at least 30 days. If unresolved, disputes will be handled through binding arbitration conducted in Singapore or via virtual proceedings. Class actions or representative claims are not permitted.

14. Contact Information

Originae Telegram: @originaeadmin
If you have questions regarding these Terms, please contact us through the channels above.

Privacy & Cookies Policy

Originae (“Originae”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy & Cookies Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services. By accessing our site or engaging with our team, you consent to the practices described below.

1. Who We Are

Originae is an execution-first partner that helps companies accelerate important initiatives across business development, marketing, operations, and product & technology. We assemble specialist teams, manage delivery end-to-end, and operate as a single accountable execution layer that supports your business in moving faster. We are not a traditional agency, staffing company, or freelancer marketplace. Our role is to provide structured, high-quality execution capabilities, enabling organizations to address bandwidth constraints and move critical work from idea to completion.

2. Information We Collect

Personal Information

Details you provide directly to us such as your name, company, email, contact information, billing details, and any information shared as part of your project or communication with Originae.

Usage Data

Information automatically collected when you interact with our website, including IP address, device information, browser type, geographic region, pages viewed, time spent on the site, and user behavior patterns.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to understand user behavior, improve website performance, and support analytics and marketing attribution.

Third-Party Sources

We may receive information from analytics platforms, communication tools, scheduling systems, payment processors, and other services you engage with during a mandate.

3. How We Use Your Information

Originae uses the information collected to deliver services defined in our agreements, communicate project updates and support messages, improve internal processes and analytics, develop new tools and systems, maintain platform security, and comply with legal and financial obligations. We do not sell your personal information.

4. Legal Basis for Processing (GDPR)

For users located in the European Union, data is processed under contractual necessity, legitimate interest, consent (e.g., marketing or cookies), and compliance with legal obligations.

5. Data Sharing and Third Parties

We only share your data with trusted service providers when necessary to deliver our services. These include payment and invoicing platforms, cloud hosting and storage providers, communication and collaboration tools, analytics services, and specialists or contractors involved in your project. Any third party receiving your data is obligated to handle it securely and in compliance with applicable data protection laws.

6. Data Storage, Security and Retention

Originae uses reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. We retain data only for as long as needed for service delivery, legal compliance, or operational requirements. You may request deletion of your data, subject to regulatory limits.

7. Your Data Rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, restriction of processing, data portability, withdrawal of consent, and objection to direct marketing. Requests can be made using the contact information below.

8. Cookies Policy

Cookies are used to enhance your experience and improve website functionality. We use essential cookies for core site operations, analytics cookies to understand user behavior, and marketing cookies for attribution and performance tracking. You may disable cookies through your browser settings, though some features may not function correctly as a result.

9. International Data Transfers

Your data may be processed outside your home country when required to support our operations. We use compliant safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections.

10. Third-Party Links

Our website may contain links to external services. Originae is not responsible for the privacy practices or content of those platforms.

11. Changes to This Policy

We may update this Privacy & Cookies Policy periodically. Significant changes will be posted on our site with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.